Refund Policy

📋 Eligibility Criteria

To be eligible for a refund, please ensure:

• You contact us within 3 days (72 hours) of your original purchase
• You provide your payment ID or the email address used at checkout
• You share a brief reason for your request (helps us improve our products)

We don't require you to prove technical issues or jump through hoops. If you're not happy, we want to know and we'll make it right.

⚡ How to Request a Refund

💳 Refund Processing

Once approved, your refund will be processed via Razorpay back to your original payment method:

• UPI / Bank Transfer: 5–7 business days
• Credit / Debit Card: 5–10 business days (depending on your bank)
• Net Banking: 5–7 business days
• Wallets: 1–3 business days

You will receive an email confirmation once your refund is initiated.

❌ Non-Refundable Situations

We are unable to process refunds in the following cases:

• Requests made after 3 days from the purchase date
• If the digital files have been shared commercially or distributed to third parties
• Purchases made with promotional or discounted codes where the terms explicitly stated no refunds

We assess each request fairly and on a case-by-case basis. If you have a genuine concern, please reach out — we're a small team that cares about every customer.

📦 About Digital Products

Because our products are digital downloads (PDFs and ZIP files), they cannot be "returned" in the traditional sense. However, we still honour our 3-day refund policy because we stand behind the quality of our content and want you to feel safe purchasing.

If you're experiencing a technical issue with downloading or opening your files, please contact us first — we may be able to resolve it quickly without needing a refund.